Architected UCaas and CCaas for Fortune 500 Telecom

Product Development

PROBLEM STATEMENT

A major telecom provider needed to transition from on-premise solutions for their customers to a modern, cloud-powered multi-application SaaS ecosystem. This was a major transition of their IP to a cloud-based solution, layered with security, compliance, and performance complexities.

SOLUTION

BETSOL covered the entire scope of UCaaS, CCaaS, and infrastructure migration to both private and public cloud solutions. Additional areas were identified within R&D to ensure the new cloud service would be an ongoing success, including DevOps, microservices, and intelligent automation.

RESULTS

The rapid, successful launch of a unified cloud platform, spanning unified communication, contact centre, and platform-as-a-service capabilities. The highly-configurable cloud-based platform allows customers to launch quickly while also building the experience they demand.

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Improved Development Velocity by 75% by Deploying Microservices for 900 Apps and 4,100 APIs

Our objective was to reduce system outages, caused by errors during manual deployments.

Built Cloud-Native Demo Environments to Meet Tailored Demands of 1000+ Global Sales Executives

We automated the process to build custom demo environments for our client.

Contact Us

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USA

10901 W. 120th Ave, Suite 235, Broomfield, CO 80021

Phone: (844) 4BETSOL (toll free)
Fax: 303-464-3009

 

India

Brigade Software Park, ‘B’ Block, 7th Floor
Banashankari 2nd Stage, Bangalore-560070 India

Phone: +91 80 26710458