BEGIN:VCALENDAR PRODID:-//Microsoft Corporation//Outlook 15.0 MIMEDIR//EN VERSION:2.0 METHOD:PUBLISH X-MS-OLK-FORCEINSPECTOROPEN:TRUE BEGIN:VTIMEZONE TZID:Mountain Standard Time BEGIN:STANDARD DTSTART:16011104T020000 RRULE:FREQ=YEARLY;BYDAY=1SU;BYMONTH=11 TZOFFSETFROM:-0600 TZOFFSETTO:-0700 END:STANDARD BEGIN:DAYLIGHT DTSTART:16010311T020000 RRULE:FREQ=YEARLY;BYDAY=2SU;BYMONTH=3 TZOFFSETFROM:-0700 TZOFFSETTO:-0600 END:DAYLIGHT END:VTIMEZONE BEGIN:VEVENT CLASS:PUBLIC CREATED:20150511T032220Z DESCRIPTION:BETSOL will walk through a use case comparing standard infrastr ucture support services organizations against modern\, optimized\, high-pe rforming organizations. This session will cover benchmarks and targets for headcount\, supported applications\, supported users\, uptime\, and more. Learn the modern tools and techniques for achieving lean 24x7x365 support \, work-life balance\, and true proactivity. Discussion will also dive int o best practices for managing security\, patches\, customized applications \, and virtualization.\n DTEND;TZID="Mountain Standard Time":20150617T161500 DTSTAMP:20150511T032221Z DTSTART;TZID="Mountain Standard Time":20150617T151500 LAST-MODIFIED:20150511T032220Z LOCATION:Room 301 => Wed\, Jun 17\, 2015 (03:15 PM - 04:15 PM) PRIORITY:5 SEQUENCE:0 SUMMARY;LANGUAGE=en-us:BETSOL at IAUG - Optimizing Infrastructure Support S ervices TRANSP:OPAQUE UID:040000008200E00074C5B7101A82E00800000000E01FC845678BD001000000000000000 0100000000D833B5B3AA0F14ABE27B4B892AE912F X-ALT-DESC;FMTTYPE=text/html:\n\n
\n\nBETSOL will walk through a use case comparing standard infrastructure support services organizations against modern\, optimized\, high-performi ng organizations. This session will cover benchmarks and targets for headc ount\, supported applications\, supported users\, uptime\, and more. Learn the modern tools and techniques for achieving lean 24x7x365 support\, wor k-life balance\, and true proactivity. Discussion will also dive into best practices for managing security\, patches\, customized applications\, and virtualization.
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